Refund Policy

1. Digital Goods and Services

WPSendify provides digital software licenses (SaaS). Because our product is a digital good delivered immediately upon purchase, and the license key is irrevocably generated and tied to your account, we generally do not offer refunds once the software license has been activated.

2. Exceptions

We want you to be satisfied with our product. Refunds may be granted at our sole discretion in the following exceptional circumstances:

• The software fundamentally fails to perform as advertised on your system, and our technical support team is unable to resolve the issue within 7 days.
• Duplicate accidental purchases.

3. Non-Refundable Scenarios

We cannot issue refunds for reasons including, but not limited to:

• Changing your mind after purchasing and activating the license.
• Inability to use the software due to third-party platform limitations, bans, or API changes (e.g., WhatsApp or Telegram policy changes).
• Lack of required hardware or unsupported operating systems (WPSendify is Windows-only).

4. Requesting a Refund

If you believe you qualify for a refund under our exceptions, please contact our support team within 7 days of your purchase, providing your license key, email address, and a detailed explanation of the issue.